Templates1 min read
How to Add Links as Buttons
Learn how to create link buttons in WhatsApp templates with a clear label, the right destination, and a customer-friendly action path.
Last reviewed Apr 7, 2026Published Apr 7, 2026
Link buttons are useful when the customer needs to open a page outside WhatsApp, such as a map, support page, invoice, or tracking link.
How to add a link button
- Add a call-to-action button.
- Choose the option for opening a URL.
- Write a short and clear button title.
- Paste the full destination link.
Where link buttons work well
- Order tracking pages
- Maps and location pages
- Support pages
- Payment or checkout links
Best practice
The customer should understand where the link goes before they tap it.
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