How to Create a Text Template
Create a WhatsApp text template with a clear body, optional header and footer, and customer-ready wording that fits official review expectations.
Text templates are best when the message only needs written content, such as confirmations, reminders, service alerts, or support updates.
When to use a text template
- Order confirmations
- Delivery updates
- Appointment reminders
- Support follow-ups
How to build it
- Choose the text template type.
- Write the main message in the body.
- Add a short header only if a title line helps.
- Add a footer if you need a support note, brand name, or legal note.
- Add variables only where personalization is truly useful.
Best writing tips
- Keep the message direct and easy to scan.
- Avoid adding too many ideas into one template.
- Make the first sentence immediately useful.