Templates2 min read
How to Set Up OTP WhatsApp Verification Template
Step-by-step SOP for setting up a WhatsApp OTP verification template. Learn how to edit message bodies, use custom placeholders, and get Meta approval.
Last reviewed Jul 12, 2026Published Jul 12, 2026
Create, Submit, and Use an OTP Verification Template in Meta
Objective
This SOP explains how to create or edit an OTP verification template, save it as a draft, submit it to Meta for approval, and use the approved template in a third-party application to verify customers on WhatsApp or via phone call.
Key Steps
1. Confirm the account is connected and open the OTP template settings