Workflows1 min read
How to create interactive buttons workflow on WhatsApp.
Last reviewed Apr 10, 2026Published Apr 10, 2026
hiText + ButtonsWelcome. Please choose an option.ButtonsOption 1AOption 2BTalk to AgentagentABagentNot connectedBranch to node3) Best practices before publishing
1. Keep trigger keywords simple.
2. Always add fallback or end path.
3. Keep button labels short and clear.
4. Do not leave list rows without nextStepId.
5. Use Test Flow before enabling.
6. Use approved templates for template nodes.
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